IP PBX
Virtual (cloud) PBX is a service that allows businesses to quickly deploy and configure business telephony with a wide range of functions without serious investments in telephone equipment. Your employees only need a stable Internet for the operation of the virtual PBX.
For the organization of a cloud PBX, we recommend the solution of the Ukrainian IP telephony market leader Streamtelecom. Streamtelecom's time-tested solutions are cost-effective for businesses of any size, are characterized by fast connection, easy configuration and the widest functionality. The service is easily integrated with the most popular CRM systems for business: amoCRM, Bitrix24, 1C, Terrasoft, Megaplan, ArchiDelivery, TallantoProf, My Tourists, etc.
You can use our sip-numbers, as well as sip-numbers of any third-party providers, to receive and make calls in the software PBX.
Virtual PBX allows:
- connect all your numbers into a single phone system
- understand the analytics of telephone communication of the company and its employees
- analyze recordings of conversations with customers
- increase the efficiency of employees
- automate work with various call scenarios
Packages for connection to cloud PBX
| Basic | Advanced | Professional |
|---|---|---|
| Basic PBX functions | miniCRM Stream Business + Basic package functions | StreamCRM + Advanced package features |
| The maximum number of employees is up to 6 | Maximum number of employees: unlimited | Maximum number of employees: unlimited |
| Number of workers: 5 | Number of workers: 10 | Number of workers: 5 |
| Number of external SIP numbers: 2 | Number of external SIP numbers: 6 | Number of external SIP numbers: 12 |
| Connection of any SIP number | Connection of any SIP number | Connection of any SIP number |
| Call history | mini CRM Stream business (customers, pop-up card, click dial, comments) | StreamCRM |
| Call transfer (call transfer) | Conference call/video call | Customer-Employee automatic binding (super stickiness) |
| Call pickup (call pickup) | Interactive Voice Menu (IVR) | A system of control and automatic processing of missed calls |
| Free calls between employees | Integration with Bitrix24 | Assessment of employee performance |
| Call Distribution | Client-Employee binding (stickiness) | Work with agreements, communications, scheduler |
| Call parking | WebCall - a call from the site | Corporate chat for employees |
| Call forwarding | GetClient – call order widget on your site. Connects the employee with the customer who ordered the call. | Integration with external data sources: forms on the site, billing systems, etc. |
| Preventing annoying calls (Auto-Answer) | Manage forwarding from your personal account | Integration with CRM systems |
| Conference call | Personalized voicemail system with email delivery | Telephony in Microsoft Teams — 100 UAH/month per user |
| The interactive voice menu (IVR) is single-level | Incoming call reset and auto-dial — UAH 150/month | Stream Phone (iOS, Android) - UAH 50/month per user |
| Virtual Fax | Optimization of outgoing communication costs | CallCenter module — 75 UAH/month per user |
| Support for all popular SIP clients | Connection of any SIP number | Dynamic number change - UAH 75/month |
| Additional cost workplace - UAH 15/month | Additional cost workplace - UAH 20/month | Additional cost workplace - UAH 100/month |
| The cost of one add. rooms, hryvnias/month - 50 hryvnias/month | Additional cost workplace - UAH 20/month | Additional cost workplace - UAH 100/month |
| 200 UAH/month | 375 UAH/month | 650 UAH/month |